TC444 Privacy Policy

TC444 ("we", "us", "our", "the Platform") operates the online gaming and sports betting platform accessible at https://tc444.cam. This Privacy Policy ("Policy") describes how TC444 collects, processes, stores, shares and protects personal data relating to individuals who visit, register with or use the Platform ("you", "your", "User").

This Policy applies to all Users of the TC444 platform, including registered account holders and visitors who interact with the website without registering. By using TC444, you acknowledge that you have read and understood this Policy and that you consent to the data processing activities described herein to the extent that such consent constitutes a valid legal basis under applicable law.

TC444 is committed to processing personal data responsibly, lawfully and transparently. We do not sell personal data to third-party advertisers. Data is collected and used only for the specific, legitimate purposes set out in this Policy.

In this Policy, the following terms carry the meanings set out below:

TC444 collects the following categories of personal data in connection with the operation of the platform:

• Full name as provided at registration
• Date of birth (required for age verification)
• Email address and, where provided, mobile phone number
• Username and encrypted account credentials
• Country of residence

• Government-issued photo identification (e.g., Pakistani CNIC, passport, national ID)
• Proof of address documentation
• Proof of payment method ownership where required
• Source of funds documentation for compliance purposes

• Deposit and withdrawal transaction records including amounts in PKR
• Payment method identifiers (partial card numbers, wallet identifiers — not full payment credentials)
• Account balance history
• Bonus and promotion claim history

• Betting and gaming session records including game type, stake, result and timestamp
• Sports markets accessed including cricket, PSL, ICC and other event types
• Bonus wagering progress and responsible gambling tool usage

• IP address and approximate geolocation derived from IP
• Device type, operating system and browser version
• Session timestamps, page interaction data and referral source
• Cookie identifiers and similar tracking technologies

• Support chat transcripts and email correspondence with TC444 support
• Complaint and dispute records
• Marketing communication preferences where consent has been provided

TC444 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC, make a deposit or withdrawal, contact support or claim a promotion.
• Automatically — through cookies, session logging, device fingerprinting and analytics tools when you access or use the platform.
• From third parties — from identity verification services, payment processors, fraud detection providers and, where permitted, publicly available sources for AML compliance purposes.
• From gaming providers — game round data, RTP outcomes and session information transmitted from third-party game studios integrated into the TC444 platform.

TC444 processes personal data under the following legal bases, as applicable to each processing activity:

TC444 uses personal data collected from Users for the following specific purposes:

• Account Management — creating, maintaining and operating your TC444 account, including managing login credentials, balance records and account settings.
• Identity Verification — verifying your identity and age through KYC procedures to comply with eligibility requirements and prevent underage access.
• Payment Processing — facilitating deposits and withdrawals in PKR and other accepted currencies through applicable payment methods including familiar Pakistani payment rails.
• Service Delivery — providing access to sports betting, live casino, slots and other gaming services, including serving real-time cricket and PSL odds.
• Fraud Prevention & AML — monitoring transactions and account activity for suspicious patterns, performing anti-money-laundering checks and reporting where legally required.
• Responsible Gambling — monitoring usage patterns to identify potential problem gambling indicators, facilitating deposit limits, self-exclusion and cooling-off requests.
• Customer Support — responding to queries, complaints and KYC requests submitted by Users.
• Platform Improvement — analysing anonymised usage data to improve platform performance, user experience and content relevance.
• Legal Compliance — retaining records as required by applicable laws and responding to lawful requests from authorities.
• Marketing — where you have provided valid consent, sending promotional communications about bonuses, offers and new features. You may withdraw this consent at any time.

TC444 does not sell personal data to third-party advertisers or data brokers. We share personal data only in the following circumstances and only to the extent necessary:

• Identity Verification Providers — third-party KYC and AML services that process identification documents and perform watchlist screening on TC444's behalf.
• Payment Processors — payment service providers that facilitate deposits and withdrawals. These providers receive transaction data necessary to process your payments, governed by appropriate data processing agreements.
• Game Technology Providers — third-party game studios and sports data providers whose technology is integrated into the platform. Session and outcome data may be transmitted to these providers for game settlement and technical operation.
• Fraud Prevention & Security Services — providers of fraud detection, device fingerprinting and risk scoring services that help TC444 maintain platform integrity.
• Legal Authorities — where TC444 is required by applicable law, court order or regulatory obligation to disclose personal data to a competent authority.
• Business Transfers — in the event of a merger, acquisition or asset sale, personal data may be transferred to the acquiring entity, subject to the same data protection obligations.

TC444 does not store full payment card numbers, complete bank account credentials or full payment wallet details on its own servers. Payment instrument details are handled by PCI-DSS compliant third-party payment processors. TC444 retains only transaction metadata (amounts in PKR, timestamps, method type and truncated identifiers) necessary for account record-keeping, withdrawal processing and AML compliance.

Transaction records including deposit and withdrawal history are retained for the duration of your account's active life and for a defined period following account closure, as required by applicable financial compliance obligations.

TC444 uses cookies and similar tracking technologies to operate the platform, maintain session state, measure performance and, where consent is provided, to deliver relevant content. The following categories of cookies are used:

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair platform functionality. Consent-based cookies can be withdrawn at any time without affecting your ability to use the core platform.

TC444 retains personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable legal and regulatory obligations. The following general principles apply:

• Active Account Data — retained for the duration of your Account and for a minimum period following account closure as required by AML and financial record-keeping obligations.
• KYC Documentation — retained for a period of at least five years following account closure or the date of the last transaction, in line with standard AML compliance expectations.
• Transaction Records — retained for a minimum of five years following the relevant transaction date.
• Support Communications — retained for a period necessary to resolve any outstanding dispute and thereafter for a reasonable archive period.
• Marketing Consent Records — retained for the period during which consent is active and for a defined period following withdrawal of consent, as evidence of consent history.

When personal data is no longer required and no legal obligation requires its retention, TC444 will securely delete or anonymise it.

TC444 implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration and disclosure. These measures include:

• HTTPS/TLS encryption for all data transmitted between your device and the TC444 platform
• Encrypted storage of account credentials and sensitive personal data at rest
• Access controls and role-based permissions limiting staff access to personal data on a need-to-know basis
• Regular security assessments and monitoring of platform infrastructure
• Two-factor authentication options available to all registered users to protect Account access
• Data processing agreements with all third-party processors mandating appropriate security standards

No data transmission over the internet can be guaranteed to be completely secure. While TC444 applies industry-standard protections, you acknowledge that data transmission carries inherent risks. In the event of a data breach that is likely to result in a risk to your rights, TC444 will take appropriate steps to notify affected individuals in accordance with applicable obligations.

Depending on the laws applicable to your jurisdiction, you may have the following rights in relation to your personal data held by TC444. To exercise any of these rights, contact our support team at [email protected]

TC444 is strictly an adults-only platform. The Services are not directed at, intended for or available to individuals under 18 years of age — or the higher minimum age required by the applicable operator or license jurisdiction. TC444 does not knowingly collect personal data from minors.

Age verification is a mandatory component of the KYC process. Where TC444 identifies or reasonably suspects that an Account holder is under the applicable minimum age, the Account will be suspended immediately, all gameplay will be reversed to the extent technically possible, and any deposited funds will be returned net of winnings derived from that gameplay.

If you believe a minor has created an Account or provided personal data to TC444, please contact [email protected] immediately. TC444 will investigate and take appropriate action without undue delay.

TC444 operates globally and your personal data may be transferred to, stored in or processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. Such transfers may occur when we use third-party processors such as KYC providers, payment processors or cloud infrastructure services.

Where personal data is transferred internationally, TC444 takes reasonable steps to ensure that appropriate safeguards are in place — including contractual commitments from third-party processors — to protect your personal data in a manner consistent with this Policy.

TC444 may update this Privacy Policy from time to time to reflect changes in our data processing activities, legal obligations or platform features. Material changes will be communicated to registered Users via their registered email address or via a prominent notice on the platform.

The effective date of the current version is displayed at the top of this page. Continued use of the platform following notification of any update constitutes your acknowledgement of the revised Policy. If you do not accept a material change to this Policy, you should cease using the platform and may request account closure by contacting support.

For any questions, concerns or requests relating to this Privacy Policy or TC444's data processing activities, including to exercise your data rights under Section 12, please contact the TC444 Data Protection team. Support is available in both English and Urdu.

If you are dissatisfied with TC444's response to a privacy concern, you may have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction under whose law you are seeking protection. TC444 will cooperate with any such authority in good faith.

For matters relating to responsible gambling, account restrictions and self-exclusion, please refer to the dedicated Responsible Gambling page. For the full Terms & Conditions governing your Account, please see Terms & Conditions.